Zest Waterfront Venues

Zest Boosts Customer Experience with Priava Cloud Venue Management System

Zest waterfront venue

Sydney, 30 July 2014 – Priava, the leading cloud-based venue management software company, has announced that Sydney-headquartered Zest Waterfront Venues will go live this month with the organisation’s cloud based venue and event management booking system.

Zest VenueDesigned to provide a rapid return on investment to venue owners and operators, Priava’s purpose built enterprise venue and event management booking system incorporates all the complexities involved with multi-venue availability, including event logistics, catering, equipment and resource requirements. At the same time, it enables venue managers to create invoices, receive payments, and run event profit and loss summaries.

“We selected the Priava cloud platform because it will ultimately boost customer experience enabling our staff to access critical venue booking and operational information at their own individual moment of need, wherever they happen to be located.  At the same time, we will be able to rapidly access critical data on how the overall business is performing at any point in time while reducing costs by negating the need for an on premise IT infrastructure upgrade,” said Raphael Kahn, Managing Director, Zest Waterfront Venues.

Zest Waterfront Venues operates two award winning major venues in Sydney. These are located at The Royal Motor Yacht Club at Point Piper in the eastern suburbs and at the Middle Harbour 16ft Skiff Club at The Spit on the North Shore.   The venues stage up to 400 events annually ranging from weddings to corporate functions and awards ceremonies.  The new cloud-based venue management software will enable Zest staff to work from both venues and benefit from access to the same, identical and up-to-date customer information at both locations.

"Not only will our customers benefit from a more immediate, personal service but our in-house team will also benefit from working with a tool which they will be able to access anytime, anywhere not just for lead and enquiry management but for rich reporting."

Zest Waterfront Venues

Raphael Kahn

Managing Director

Zest Waterfront Venues

 

Zest waterfront venueCloud software has become a critical component of the venue and event management industry as users want to know they can access reliable and secure information quickly, at any time and from anywhere.

Priava launched its SaaS (Software as a Service) enterprise product featuring many of the popular features of Events Perfect, its previous on-premise solution.  It enables venue managers to work on multiple events at the same time, rapidly locate any event, contact or account record, manage booking calendars, review confirmed events and track notes and tasks against sales enquiries through to confirmed events.

“Whether our staff are working remotely or onsite, we’ll now be able to see the history of our customer relationships and automatically generate reports ensuring that we’re always connected to our data. Not only will our customers benefit from a more immediate, personal service but our in-house team will also benefit from working with a tool which they will be able to access anytime, anywhere not just for lead and enquiry management but for rich reporting.

James Pegum“Our migration to the cloud is the latest strategy we are putting in place following a fantastic, ongoing relationship with Priava’s management and their software over the past ten years. Product and service innovation is at the heart of what makes Priava tick and we look forward to the incredible benefits that their technology and services will provide in supporting our goal for delivering an exceptional customer experience,” says Kahn.

About Priava

Priava is the leading cloud-based venue management software company that specialises in delivering venue and event management solutions using the SaaS (Software-as-a-service) business model to a wide portfolio of niche markets in the venue and events sector.

Download a PDF of this Media Release