Sales Manager at Vodafone Events Centre, Karyn Spencer commented, “Due to our planned expansion and the fact that our existing venue management software was coming to end of life, we decided to explore how new technology could help to better support our event business for the future. With the new Conference Centre and the exciting new Wero world-class tourist destination, we will be able to host a greater volume and complexity of events, so we needed a solution that could support this.
We reviewed the market but found that Priava was the best match for all our requirements. In particular, with our old system it was easy to get information in, but more difficult to create meaningful data for the sales team. With Priava, we have built-in CRM capabilities, so it is easier to use and we can create key information that supports client communication. In turn by building enhanced relationships with customers we expect to increase the number of bookings as well as have the tools to deliver the best possible service during the event itself.
The fact that it was cloud-based was also appealing as we can reduce the costs of internal IT support and any updates are automatically applied without any downtime or disruption. The fact that Priava has a dedicated team in New Zealand that completely understood our needs and could provide a smooth transition from the old system gave us complete peace of mind.”
About Priava’s cloud technology
Designed to add value and a rapid return on investment to venue owners and operators, Priava’s new purpose built enterprise venue and event management booking system incorporates all the complexities involved with multi-venue availability, including event logistics, catering, equipment and resource requirements. Offered in the cloud as a service, Priava enables venue managers to chart and plan future venue availability and review both customer history and ongoing operational trends in real time. The result is both a boost to customer experience and enhanced venue management efficiency.
Cloud software has become a critical component of the venue and event management industry as users want to know they can access reliable and secure information quickly, at any time and from anywhere. The Priava cloud platform enables venue managers to work on multiple events at the same time, rapidly locate any event, contact or account record, manage calendars, and review confirmed events.
Key benefits that Priava’s technology will deliver to Vodafone Events Centre
Priava is the leading cloud-based venue management software company that specialises in delivering venue and event management solutions using the SaaS (Software-as-a-Service) business model to a wide portfolio of niche markets in the venue and events sector.