The Grounds of Alexandria
Automating Manual Procedures
Access information, any time, from any location
Minimal IT investment and support required – ideal for venue with no in-house technical staff
A single source of information – easily track actions and requests
CRM helps staff to be more proactive and offer more personal experience
Analyse, track and forecast success
Faster, more consistent customer service
Quicker generation of quotes and invoices – “money comes into the business faster”
Increased staff productivity – “The system is worth ten times the money we paid for it"
- Time reductions when taking bookings;
- Faster access to information, resulting in more efficient use of staff time and more responsive service to clients;
- Productivity improvements due to significant time-savings;
- Event information can be accessed at any time, from any location;
- Information is more easily shared between the events team;
- The centralised solution assures staff that they are working on information that is up-to-date;
- Quicker generation of quotes and invoices – aids cashflow;
- Reporting provides business intelligence for better budgeting, tracking and forecasting;
- Minimal IT investment required;
- More proactive, personalised customer service based on previous customer histories and preferences.
Final comment from Jack
Get in touch if you’d like to learn more about how you can introduce live availability and instant bookings at your venue using Priava.