Accessing support resources has just been made even easier with the launch of our Online Help Centre & Knowledge Base. With more than 100 articles to choose from, you can find step-by-step instructions for each and every part of the system and the best part is that it’s available 24/7.
While our support team will continue to offer remote support online, via email and over the phone, the Help Centre will give you access to a central hub of information that is easy to find and navigate and can be accessed as often as required –even outside of business hours.
The Help Centre will be released in phases, with the first phase including the Knowledge Base which contains a library of more than 100 articles that cover all sorts of topics from how to use the system, through to more specific API documentation for developers. Our support team will continue to add more material to this library based on your feedback and will update the existing articles as the system advances so that you can rest assured that you always have access to up-to-date resources.