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May 2018 Release – Data Privacy

Data Privacy - New Feature

In order to help all Priava users comply with global data privacy regulations, we launched a new feature in time for the enforcement of the European Union’s General Data Protection Regulation (GDPR). The introduction of this feature, known as Data Privacy, is part of Priava’s ongoing commitment to provide innovative solutions that follow best practice standards and that, in terms of data, follow the Privacy By Design methodology.

 

What is Data Privacy?

Data Privacy is a brand new feature that has been added to the Core Software & CRM module. Using this feature, your organisation will be able to nominate one of your system administrators to become a Data Protection Officer who will be able to determine how contacts are stored in your database based on predefined Automations.

Key Features of Data Privacy

Consent
Priava users will be able to record and monitor that they have gained ‘consent to retain personal data’ for contacts that you have saved in Priava.

Data Privacy Automations
Your nominated Data Protection Officer will be able to configure Automations that take action on the contacts stored in your database. These Automations are a made up of “Conditions” and “Actions” and can be used to email a contact and either pseudonymise, anonymise or delete their details.

Automation Example 1.
If all of the following conditions are met:

  • Condition – Contact was created on or more than 52 weeks ago
  • Condition – Contact was last updated on or more than 52 weeks ago
  • Condition – Contact is not associated to an event or opportunity
  • Condition – Consent to retain personal data is false

Then the following action will be performed:

  • Action – Email contact to advise their personal details are on file, without further actions they will be Pseudonymised in 10 weeks

Automation Example 2.
If all of the following conditions are met:

  • Condition – Contact was created on or more than 62 weeks ago
  • Condition – Contact was last updated on or more than 62 weeks ago
  • Condition – Contact is not associated to an event or opportunity
  • Condition – Consent to retain personal data is false

Then the following action will be performed:

  • Action – Pseudonymise Contact

 

Compliance Reports

Your nominated Data Protection Officer will be able to run a report showing all of the Automations that have been configured within Data Privacy and statistics surrounding the personal data that your organisation has stored within Priava.

Frequently Asked Questions

Implementing Data Privacy

As you can imagine, there is the possibility for data to be deleted and lost forever if your Automations are not set up correctly. To reduce this risk, in order to activate this feature there will be a compulsory training session that must be purchased and attended by your designated Data Protection Officer.

During the training session, your Data Protection Officer will be guided through the fundamentals of Data Privacy and the process of creating Automations. On completion of the training, Priava will supply a certification showing your organisation’s chosen settings. Please follow the steps below to schedule your training session:

Data Privacy Flow

Click on the link below to start the survey:

Start Survey