Can we access the system from anywhere?
Yes, Priava users can access the system anytime, anywhere from any computeror tablet with an internet connection or via Mobile App.
Do we need servers or IT support to get access to Priava?
Does Priava offer a mobile app?
Yes. Download the mobile app in the App Store or via Google Play
Can we create our own detailed reports using Priava?
Yes, as part of a subscription to Priava’s Core Software & CRM module, users have access to a suite of more than 40 core reports. The reports feature has been designed to be intuitive and easy-to-use in order to enable super users to design their own custom reports based on these existing core templates. This includes being able to change the appearance of the report to suit your organisation’s branding guidelines and add your logo, as well as the ability to filter and/or display certain information to suit your specific needs.
Can we use our reporting software in conjunction with Priava?
Security and Reliability
How secure is Priava?
Priava is fully compliant with current and best data security practices ensuring your data is very secure within our environment.
Is Priava GDPR compliant?
Our optional add-on module called Data Privacy allows users to configure settings to assist in compliance with GDPR.
While we always recommend using a third party to assess compliance. The good news is that if you use Data Privacy correctly, your data lifecycle in Priava will be GDPR compliant.
Integrations & Data Transfer
How much does Priava cost?
What is a user license?
Every user needs a license to access Priava. The great news is that there’s no limit on the number of users you can create.
Clients that subscribe to the Advanced Permissions module can apply different roles and permissions to these licenses so as to restrict what information individual users have access to , based on their role within your organisation.
What is an optional add-on module?
Priava has been split into a range of modules so that customers only pay for what they need. Core Software & CRM and Events & Bookings are the foundations for Priava.
In addition to these modules, clients can add-on Catering, Inventory, Master & Sub Events, Packages, Advanced Permissions, Online Calendar & Enquiries, Online Bookings, Sandbox Environment & API.
Can we change our subscription level in line with our business needs?
Ease of Use
How easy to use is Priava?
Priava has been designed with the end-user in mind. Work across multiple windows & tabs, access real-time availability using the interactive chart, capture and track opportunities, coordinate all of the details for upcoming event bookings, assign user tasks and customise your own reports.
How much training is required?
What is the cloud?
sure to spot the difference between real and fake cloud by reading our eBook titled “De-mist-yfing the cloud”.
Where is my data?
Integrations & Data Transfer
Is it possible to export financial information into a separate accounting program?
Is it possible to integrate Priava with other applications?
Yes, Priava’s REST API has been developed following best practice guidelines to facilitate seamless integration between Priava and other IT applications including, but not limited to, web forms, accounting packages, inventory and marketing systems. Some common integrations that have been implemented by our existing clients include NetSuite, Salesforce, Campaign Monitor, MailChimp, Xero and SAP.
Does Priava accept online bookings?
Yes, clients who subscribed to Online Bookings can configure external bookings sites so that they can give people other than their Priava users the power to check availability and create bookings including venues, event details, catering, inventory requirements and process payments all on their own.